Store Policy

Internet Orders
Checking out of our shopping cart is secure, simple, quick and convenient. You may pay using most major credit cards, your bank account or PayPal.

Don't want to use your credit card on the Web? We've got you covered! Find an order form that you can print to mail or fax here. Or simply call us at 802-334-7298 and we will gladly fill your order.

Email for orders outside the U.S.

Order Processing and Shipping
Most orders are shipped within 2 business days. Your package will be shipped with US Postal Service.

Customer Service
We hope you enjoy our products. If you have any questions our email is customerservice[at]jeanneraecrafts.com. Your satisfaction is our top priority. If you have a problem with a transaction, just let us know and we will work with you to resolve the issue. We will make every effort to respond to all customer service inquiries within 2 business days. If you have any additional questions, please email or contact Jeanne at
Jeanne Rae Crafts
74 Cedar St.
Newport, VT 05855
(802)334-7298
customerservice[at]jeanneraecrafts.com

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